"Our driver (K32 Mick) arrived well before the time requested taking the stress out of the start of the journey. He was very courteous and friendly. We would highly recommend this service. "
"No complaint about the service. However, the cost is outrageous. discovered after booking that we could have booked a local taxi at almost half the cost. Rang to cancel & was told would only get 25% back if I cancelled even though had only paid the 15% deposit at that stage. Expected to lose the deposit but not to be charged further. Will not use again."
"I had to cancel due to I'll health they were understanding and gave me a letter for my insurance. "
"Great service taxi arrived on time as promised, driver was friendly "
"It was meant to be meet and greet at the Leeds-Bradford airport, but instead I had to call an automated service on arrival, which I immediately disliked. The automated service had a few options, but none of them worked, having tried them more than a dozen times. Called the other number from email booking, but no response. After a few more calls I actually left a voicemail with my number, and fortunately I got a call back, and the operator called the taxi company, and 15 mins later I was on my way to the hotel. So it ended well, but I wasted 45 minutes, arrived late night in York, and couldn't even find a place to eat as it was too late.
Note, when booking, the booking site gives out the order to local companies, who in turn subcontract it.
I don't mind waiting 5 minutes (althrough I travel frequently to London and Liverpool, and the car always waits for me when I arrive, so this experience was disappointing, especially the uncertainty if I'm going to get a cab at all.
Anyway, the system is in place, it would have been 5 star if it was on time or with the briefest moment of waiting (which there should not be as it was meant to be meet and greet).
"
"All good, no problems, recommended."
"On time. Good driver. Helpful. Recommended. "
"Timely. John of AJD private Hire of Ilkley helped resolve an issue more than I would expect - thanks!"
"NO WARNING ABOUT CREDIT CARD CHARGE :("
"Wanted to pay by MasterCard debit which is same as visa debit but was going to charge extra. "
"Our driver (K32 Mick) arrived well before the time requested taking the stress out of the start of the journey. He was very courteous and friendly. We would highly recommend this service. "
"No complaint about the service. However, the cost is outrageous. discovered after booking that we could have booked a local taxi at almost half the cost. Rang to cancel & was told would only get 25% back if I cancelled even though had only paid the 15% deposit at that stage. Expected to lose the deposit but not to be charged further. Will not use again."
"I had to cancel due to I'll health they were understanding and gave me a letter for my insurance. "
"Great service taxi arrived on time as promised, driver was friendly "
"It was meant to be meet and greet at the Leeds-Bradford airport, but instead I had to call an automated service on arrival, which I immediately disliked. The automated service had a few options, but none of them worked, having tried them more than a dozen times. Called the other number from email booking, but no response. After a few more calls I actually left a voicemail with my number, and fortunately I got a call back, and the operator called the taxi company, and 15 mins later I was on my way to the hotel. So it ended well, but I wasted 45 minutes, arrived late night in York, and couldn't even find a place to eat as it was too late.
Note, when booking, the booking site gives out the order to local companies, who in turn subcontract it.
I don't mind waiting 5 minutes (althrough I travel frequently to London and Liverpool, and the car always waits for me when I arrive, so this experience was disappointing, especially the uncertainty if I'm going to get a cab at all.
Anyway, the system is in place, it would have been 5 star if it was on time or with the briefest moment of waiting (which there should not be as it was meant to be meet and greet).
"
"All good, no problems, recommended."
"On time. Good driver. Helpful. Recommended. "
"Timely. John of AJD private Hire of Ilkley helped resolve an issue more than I would expect - thanks!"
"Did not call back and the online booking system did not work. Not impressed"
"Very let down a cheery oh no! with a cancellation four days before the event is unforgivable. Am advising all I know not to attempt to use this site."
"Thank you for your concern for us after we broke down yesterday we got home at 1 30 am safely thanks from us and happy Xmas to you all "
